Frequently Asked Questions

Frequently Asked Questions

Everything you need to know about building your dental website with Rainey Dental Partners

Q1:What happens when I schedule a meeting with your team?
You kick off the process by scheduling a quick design sync with our team. Our friendly team will learn more about your practice and understand what matters most to you design-wise. Then we get started. It's really that simple, and in 7 days we'll send you a preview of your brand new custom site.
Q2:Do I pay anything to begin the process?
No. Getting started is completely free. We design your full website before you pay anything. If you decide not to move forward, you walk away with no cost and no obligation.
Q3:Can you work with my current marketing company or any tools we already use?
Yes. We integrate smoothly with whatever systems your practice already uses. If you work with a marketing company, we coordinate with them to ensure everything continues running without interruption. We also support all major scheduling tools, patient communication platforms, analytics systems, and ad tracking setups. Switching your website will not interfere with your existing marketing efforts.
Q4:How long does it take to see my preview?
After your consultation call, your preview is typically delivered within 7 days. In many cases we complete it even faster depending on our production queue.
Q5:What content do you use to build the preview?
We use a combination of your existing website content, any materials you provide, and high quality new content that we create when needed. You can also complete an optional design preferences form to help us match your ideal style.
Q6:Can I request changes to the preview?
Yes. After you receive your preview you can request refinements so it reflects your practice exactly the way you want. We make this process simple and collaborative.
Q7:What happens if I do not love the design?
You owe nothing. You can walk away with no contracts, no commitments, and no risk. We built the preview to earn your business based on results rather than promises.
Q8:When do I start paying?
Billing only begins after you approve your website preview and your new site goes live. Until that moment there is no payment required.
Q9:What is included in the monthly plan?
Your $499 monthly plan includes complete website management. This covers hosting, security, backups, unlimited edits, new pages, content updates, speed optimization, analytics, performance monitoring, and ongoing support. Your website becomes our responsibility so you never deal with technical work again.
Q10:Do you handle the full launch and technical setup?
Yes. Once you approve your preview, we handle everything needed to take your website live. This includes DNS work, hosting setup, redirects, speed optimization, and quality checks. You will not need to deal with any technical steps.
Q11:Is there a long term contract?
We work on a 12-month agreement because great websites are not one-time projects. There is no upfront design fee. Your monthly plan allows us to design, launch, and continually optimize your site over time. This structure aligns our success with yours, which is why most clients remain with us well beyond the first year.
Q12:Will my website really help attract new patients?
Yes. Your website is designed specifically to convert new patients. We focus on visual clarity, mobile speed, strong service presentation, patient friendliness, and modern user experience principles. The entire goal of your website is to help your practice grow.
Q13:Why do you build the website before I pay?
We believe dentists should not have to gamble on a design they have not seen. Our model shows you the final product before you decide anything. This approach reduces risk for you and demonstrates our confidence in our work.
Q14:What if I have a website already?
We can use your current content and improve it significantly. Once you approve your preview, we handle the full transition from your old website to your new website. You do not need to manage any technical changes.
Q15:Can you support specialty practices?
Yes. We work with general dentists, orthodontists, periodontists, endodontists, prosthodontists, oral surgeons, and pediatric dentists. Each preview is customized to the unique needs of the specialty.
Q16:Do you offer SEO?
Your website is built with strong on page SEO fundamentals including optimized structure, tags, titles, load speed, mobile experience, and indexing. This foundation helps your practice rank more effectively in local search.
Q17:What if I need updates in the future?
You can request updates at any time. Your monthly plan includes unlimited edits and additions so you never worry about paying extra for small or large changes.
Q18:How do I get started?
Click the Get Started button, fill out a quick form with your practice details, and schedule your free 30-minute consultation. During the call we learn about your practice and goals, then get to work building your custom website.

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